Comfy Couch
Residential ASSISTED LIVING
"Because it feels like home."
About Us
Welcome to our beautiful home! Opening Comfy Couch in the Arcadia area of Phoenix has truly been a labor of love. This 1971 GEM has had a full remodel, including taking it down to the studs and reworking the floor plan to make the most of the home for our residents.
Many people in the industry have told us they remember our house in years past and love the updated beauty and lightness that is part of our joyful facility. But a facelift is just the surface of what we are all about! This place has HEART. It’s the people who live and work here that make us who we truly are. You can feel the love in our house when you set foot inside.
We love to have guests! Come see the home, meet our incredible staff and perhaps stay for one of our home-cooked meals! Give us a call and we’ll welcome you anytime you want to drop by!
Shanon
Comfy Couch - Owner
What people say...
"Ann"
Daughter of Resident
"Dear Beth & Mike,
I just want to thank
you...for taking such good care of my father...It means so much to me to know he is being looked after so well and that he is content. You really have got a great team behind you!!
"[Your staff] are all so sweet and caring."
Jerry
Husband of Resident
"Thank you...[to]... your reliable and dedicated staff for my wife Grace...We were impressed to see the constant care, love and compassion to make a day better."
"Thank you again and again for your superior care. God Bless."
Mark
Certified Nursing Assistant
"You do such a great job and Ken was very comfortable in your loving care. Thanks for all you do!! "
Gloria
Daughter of Resident
"The facility feels, smells, and looks like a real home—not a nursing home or a hospital.
The house is always open to family visits..."
My family could have paid more to keep my parents elsewhere, but we couldn’t have asked for more than my family [has gotten] from Comfy Couch."
Our Services
At Comfy Couch, we focus on living life to the fullest with activities and entertainment, 24-hour awake staff and home-made meals! We go the extra mile for our Residents and their families. We want our Comfy Couch families to know it’s not just a place where you reside, it really does feel like home!
Home Cooked Meals
We make our meals from scratch! Have a favorite recipe? We are happy to try it!
Doctor Home Visits
There are some great doctors who will make the trip to our home to be sure our residents are as healthy as can be!
We will provide references if you'd like.
Walking Path & Front Patio
Whether it's sitting out front under the pergola or taking a stroll along the greenbelt, we love the outdoors!
Housekeeping & Laundry
We take great pride in being clean! Our house gets cleaned all day and all night long and you can count on fresh, fluffy and folded laundry for our Residents.
Medication Management
Directed by a Resident's doctor and given by our staff. But that's not all. Our Owner/Manager is also a NURSE, who does all the staff-training for giving medications to our residents.
No Nickel-and-Diming
All of our services are included in the Monthly Resident Rate. We don't add inconsistent charges and that allows for financial planning for you.
Gallery
Frequently asked questions
Do you have 24-hour awake staff?
Yes. We have two caregivers on during the day and one awake caregiver overnight.
What kind of training does the staff have?
– Our Manager/Nurse, Shanon Gibbs, is licensed by the state of Arizona.
Do you administer medications?
Yes, we administer all physician ordered medications as directed, and we record and maintain a record of all medication administration.
Does your home accept residents who have special needs?
Our staff and our multiple medical resources allow us to care for residents who simply need help with ADL’s (Activities of Daily Living), to caring for those with dementia, those who are a fall-risk, incontinent, on oxygen, special diets, and even those who have diabetes.
What does the monthly cost include?
The monthly fee includes a resident’s room, three meals a day plus snacks, caregiver services (24/7 awake staff), having a licensed manager who assists with meds and medical issues 24/7, medication administration, laundry, house keeping, all house utilities, cable, and use of common areas. We also offer activites that are specific to your family member's needs.
What additional services are available/how frequently are services provided?
In assisted living, sometimes it’s not so easy to load up into the car and go for a drive to a doctor appointment or even to get your nails done. There are many businesses that will send people right to our house to make things more convenient for our residents.
Are all services included in the monthly fee?
Any additional services are either billed directly to the resident (or power of attorney), or some services may be set up to be billed through the resident’s insurance. If you have questions, ask us! We will help give a better picture based on the resident.
Do you provide transportation?
No, but we can assist with arranging transportation.
Do you manage residents’ finances?
We do not. We are a cash free home and we do not manage our residents’ finances. Most families appoint a Power of Attorney to handle finances.
What type of security measures are in the home?
All entry and exit doors are locked. Medicine Room, Laundry Room and Storage Room are all locked. All windows are locking (and locked when not requested to be open). We make changes to the way we watch and secure the home, based on the residents who are with us at that time.
Do Residents have a set meal schedule?
Yes, we do have three scheduled meals a day and snacks throughout the day. If a resident has specific dietary needs, just let us know ahead of time and we can usually accommodate it. Have a favorite meal? Bring us the recipe!
What activities are available?
We offer daily activities and we have a live musician at the house every other week.
Will you work with any Physician?
We will work with any licensed physician. Several of our residents do use a “mobile doctor” service where the doctor will come to the house for routine visits as well as sick visits. If you’re interested, just ask us and we can talk more about it.
Will my insurance cover the monthly fees?
We do accept residents with Long Term Care (LTC) Insurance, but we are a private pay home.
Do you accept ALTCS residents?
Unfortunately, we can not provide the level of service and care in our home at the reimbursement rate that ALTCS allows in a group home setting.
What are your visiting hours?
We are open 24/7 for our families to come visit.
Am I able to take my loved one away from Comfy Couch for the day?
Of course! We have lots of families who take our residents on outings. If you’d like to take your loved one off-site, (maybe for a special dinner, to the movies, on a shopping outing, to go to church, etc.), you may do that at any time.
Are residents allowed to decorate the rooms and bring their own furniture?
It’s one of the things we love most…to see the family photos and the personal style of our residents. Individual bedding and those creature comforts make the room feel special and our residents will feel better in their own rooms. We want it to feel like home!